FRONTLINE OBSERVATIONS OF DOWNTOWN
Downtown Van’s Clean Team and Safety Ambassadors record a significant amount of data every day.
The following data represents a snapshot of trends the team has seen over the past year and is updated monthly.
14 mins
average time on site
17 mins
average call response time
Glossary
Service Requests
Downtown Safety Ambassadors responding to member business calls for service
Parkade Patrol
Parking lot checks to report and/or report illegal activity
Theft From Auto
Downtown Safety Ambassador reports of insecure vehicles
Meet & Greets
Proactive check-ins with member businesses regarding safety concerns
Welfare Checks
Number of instances Ambassadors assess whether an individual needs immediate medical attention
Blocks Cleaned
Micro-cleaning services performed on street blocks
Bags
Bags filled with garbage/recycling
Graffiti Removed
Individual tags removed
Needles Removed
Needles collected and safely discarded
Bio Hazard
Presence of fecal matter
Assist Business
A service, information or resources provided to a business
About The Data
The data displayed reflects activities and observations recorded by our Community Safety Team during daily operations. The metrics demonstrate services and observed conditions, not an absolute measure of all downtown activity. These numbers should be taken as directional demand and trends over time, not definitive.
Last updated: May 4, 2026.
