The Downtown Safety Ambassadors are responsible for helping achieve a clean, safe, and welcoming downtown.
Since May of 2000, the DVBIA’s team of Downtown Safety Ambassadors have been a welcome sight in downtown Vancouver, and team members are important representatives of the DVBIA.
Downtown Safety Ambassadors have assisted downtown businesses, residents, and visitors, and have worked closely with police, the City, and other organizations to help improve the downtown core. The Downtown Safety Ambassadors are responsible for helping achieve a clean, safe, and welcoming downtown.
Community safety and crime prevention continue to rate highly as a priority concern for downtown businesses. Downtown Safety Ambassadors serve as a visible street presence within the DVBIA area and strive to identify and report environmental or safety hazards, vandalism and graffiti, crime-related incidents, illegal behaviour and business concerns. Other important activities include providing SafeWalk services and identifying and assisting with any quality of life concerns, such as providing referrals to extreme weather shelters or other available resources.
Ambassador Engagement and Observations (2014 – 2018)
The Downtown Safety Ambassador Program is co-managed by the DVBIA and Securiguard. Downtown Safety Ambassadors patrol the downtown core on foot 363 days a year from 8 am to 11 pm (they have Christmas Day and New Year’s Day off!).
If you have a complaint or concern about the Downtown Safety Ambassadors, there is a formal process to follow. Please refer to our complaint process page for details.